Sales Marketing Consultant | Digital Media

You might not have heard of us yet – but you will soon. Reputable digital media player is building a sales and marketing team!...

    Melbourne CBD 3000, VIC

    Contact Centre Consultants x 6

    Our customers are as passionate as we are! Grab this opp to work in a fun-filled environ for an org that makes a difference. Attractive salary packagi...

    • Use your customer service skills to make a re
    • Enjoy competitive pay and benefits
    • Burwood East Location

    Burwood East 3151, VIC | World Vision Australia

    Centrelink Townsville Customer Service Advisors

    Centrelink is part of the Human Services Portfolio working with Human Services Agencies to deliver Centrelink services to 6.5 million Australians....

    • Excellent career opportunity
    • Various Full-time
    • Attractive and competitive remuneration...

    Mackay 4740, QLD | Select Evalu8

    $44,380 - $55,169

    Customer Service Advisers

    If you are keen to join a professional team providing high quality customer service then you may be the right person for this position...

    • Excellent career opportunity
    • Future career development pathways and...
    • Various Ongoing and Non-ongoing positions...

    Cairns 4870, QLD | Select Evalu8

    $44,380 - $55,169

    Customer Service rep for upcoming campaigns - Both Public & Private sector, CBD.

    Upcoming campaigns for Customer Service professionals - Inbound call centres across industries both Commercial and Government sector!...

    • Excellent locations, CBD area!
    • Great paying rate, Great experience!!
    • Express your interest now!!!

    Sydney CBD 2000, NSW | Select Teleresources Sydney 21/30

    $20 - $20

    Customer Service Adviser

    Customer Service Advisers - Numerous Positions Available...

    • Launceston Location
    • Excellent Career Opportunity
    • Roles Commence Early February

    Launceston 7250, TAS | Coopers Recruitment - Hobart

    Customer Service/ Call Centre

    Customer service, Call centre, Administration, Reception, Junior, Office allrounder, Client servcies, Telecommunications,...

      Moorebank 2170, NSW | VC Personnel

      $19 - $23+

      Customer Service Representatives

      Customer service, Call centre, Administration, Reception, Junior, Office allrounder, Client servcies, Telecommunications,...

        Liverpool 2170, NSW | VC Personnel

        $20 - $25+

        Online Advertising Coordinator - from 40,000 to 45,000 + super!

        Chatswood location, dynamic and fun culture, daily variety, young fun team, career progression, training provided - and GAME COMPS @ Lunchtime!...

        • Progress your career here!
        • Fresh and Fun culture!
        • Chatswood location!

        Sydney Metro, NSW | Olivier Group

        $40,000 - $45,000

        Credit Management - Call Centre Credit Consultant

        Start the new year with a new career: Do you posses exceptional customer service skills & wish to work in a modern, fun & friendly inbound call centre...

          Brisbane CBD 4000, QLD

          Call Centre - Outbound Jobs

          Call centres have two common types of phone operators; the inbound and the outbound operators. When a customer makes the call, he goes to an inbound operator. Outbound operators, on the other hand, are the one who initiates the call to customers. His job may include informing a customer if a product is available, following up on an unpaid bill or assisting the customer on a previous problem.

          As with any call centre jobs, outbound operators are customer-centric and employ a telephone most of the time. Outbound operators may also use email, but customers tend to be unfriendly towards these unexpected emails and regard them as spam. Telephones are generally used because customers are less likely to be irritated by a friendly phone call.

          Call centre outbound operators do not have an easy job. It is general perception that all you have to do is answer a phone and talk. To be a good outbound operator, you have to be a good conversationalist with adept computer skills.

          On the average, an outbound operator may make more than one hundred calls on an 8-hour shift. Once your finished talking to a customer, you're off to the next. These customers may range from a quick "no thank you" to a lengthy litany of a customer's complaints. To be a good outbound operator, your communication skills must be well-developed in handling such calls. It is not that easy a job as most people would think.Aside from good communication skills, outbound operators should also be proficient in using computers. Most especially if a customer requires some information on a product; it is an outbound operator's job to give that information quickly and accurately. Presently, computer skills are a requirement for call centre job applicants.
          College graduates are common applicants, but even non-degree holders may be hired if they have well-honed people and computer skills.